Refund Policy

This policy applies to Xprime Movies website  platforms, including without limitation www.xprime.biz and other related Site/s ,and other online features each a “Site/s”. All the information is available in detail for you to view about the packages before you subscribe to our services. If you have any questions or reservations, please contact us at xprime2021@gmail.com before you subscribe to the services. 

Fees is NON-REFUNDABLE 

Being the service providers for the content available via website , we get paid for the content before you start consuming it. The fees that you pay for the content on Xprime Movies are non-refundable. However, we do not have an auto-renewal system that means there is no recurrent subscription option. In case you do not want to continue, stop paying for the service from the next month. 

Failure of payment 

There is any technical glitch in the payment gateway during the time of the online transaction where the transaction failed to complete. Still, the amount gets deducted from your account, it will be refunded automatically through Payment Gateway within a prescribed time that varies from 5 to 7 business days. 

Chargeback requests 

In case we receive a chargeback request or payment dispute from a credit card company or from a bank, we will terminate your subscription without any prior notice. Applicable chargeback fee will be issued to recover fees passed on to us by the credit company, plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored. If you have any billing issues, instead of issuing a chargeback, please contact us. Requesting a chargeback or opening any sort of dispute for a valid charge from us is considered as fraud. It is not an appropriate or legal method to obtain a refund. 

Cancellation Of Services 

In case we find that our services are being misused or there is any complaint from a credit card company, Bank, or any other authority competent by law, we may cancel your subscription or coupon, and your payment will be forfeited with prior notice or email you for your misconduct. We may also serve you cause notice for defaming, misrepresentation caused. 

 
 
 

PLEASE READ AND MAKE SURE YOU FULLY UNDERSTAND OUR REFUND POLICY PRIOR TO MAKING A PAYMENT.